CPWGames Privacy Policy
By using CPWGames services, you confirm that you have read and understood this Privacy Policy.
Quick Summary
Game Data
We may store progress, points, tokens, coins, drops, rewards, inventories and leaderboard information.
OAuth Logins
When you connect Twitch, Discord, Kick, VPZONE or Velora, we only receive data allowed by the permissions you approve.
Security
We use information to protect accounts, prevent abuse, investigate issues and keep the community safe.
Family Friendly
Content may be reviewed or removed to keep CPWGames suitable for a broad family-friendly audience.
1. Who We Are
CPWGames, also referred to as "we", "us" or "our", operates websites, games, software, online services, Twitch extensions, Discord services, community tools and related products.
2. Information We May Collect
The information we collect depends on how you use our services. We may collect information directly from you, automatically from your device, or from third-party login providers when you choose to connect an account.
Account Information
- Username and display name
- User ID and connected platform IDs
- Email address, where provided or authorised
- Profile image or avatar
- Account settings and preferences
Gameplay Information
- Game statistics and leaderboard rankings
- Points, tokens, balances and rewards
- Coin collections and inventory data
- Achievements, drops and unlocks
- Custom coin submissions and related content
Platform Information
- Twitch, Discord, Kick, VPZONE or Velora account details you authorise
- OAuth access tokens or refresh tokens where required
- Permission scopes granted by you
- Server or channel information where needed for service features
Technical Information
- IP address, browser and device details
- Operating system and pages visited
- Session data, cookies and local storage
- Error logs, security logs and abuse prevention records
3. How We Use Your Information
We use information to operate, maintain, secure and improve CPWGames services.
- Create and manage user accounts.
- Provide access to games, websites, rewards, drops, inventories and leaderboards.
- Connect accounts using OAuth and third-party login services.
- Process support requests and respond to enquiries.
- Prevent fraud, abuse, cheating, spam and security threats.
- Moderate content and enforce our family-friendly rules.
- Protect CPWGames copyright, trademarks, branding and intellectual property.
- Improve performance, fix bugs and comply with legal obligations.
4. OAuth and Third-Party Login Services
Some CPWGames services allow you to sign in or connect using third-party platforms such as Twitch, Discord, Kick, VPZONE, Velora or other supported providers.
When you authorise a connection, the platform may share account information with us according to the permissions you approve. This may include your user ID, username, display name, profile image, email address if authorised and permission scopes.
5. Payments and Purchases
Where purchases, donations, subscriptions or payments are available, they may be processed by third-party payment providers such as PayPal or other payment services.
CPWGames does not store full payment card numbers or full bank details on our servers. We may store payment-related records such as transaction references, product purchased, date, amount, account ID and support history where needed for accounting, support, fraud prevention and legal compliance.
7. Family-Friendly Community and Content Moderation
CPWGames operates family-friendly games, communities and services. We may review, moderate, restrict, remove or reject content to help keep our services safe and suitable for a broad audience.
This may include reviewing custom coin designs, usernames, images, text, chat messages, uploaded content, reports and community activity. Moderation records may be retained where necessary for safety, security, abuse prevention, dispute handling, legal compliance or enforcement of our Terms and Conditions.
8. Copyright, Trademark and Legal Enforcement Records
To protect CPWGames, our users, our community and our intellectual property, we may retain records relating to copyright complaints, trademark complaints, DMCA or takedown notices, abuse reports, security incidents, account restrictions, suspensions, bans, legal requests and compliance records.
9. When We Share Information
We do not sell your personal information. We may share limited information only where necessary to operate our services, comply with law, protect rights or support platform integrations.
- Hosting, database and infrastructure providers
- Payment processors
- Authentication providers
- Analytics, security or fraud prevention providers
- Legal, regulatory or law enforcement authorities where required
10. How Long We Keep Information
| Account Data | Usually kept while your account remains active. |
|---|---|
| Gameplay Data | Kept while needed for games, leaderboards, inventories, rewards and account history. |
| Support Records | May be kept for up to 7 years. |
| Security Logs | May be kept for up to 24 months unless needed longer for investigation or legal reasons. |
| Moderation Records | May be kept for up to 7 years or longer if legally required. |
| Payment Records | Retained as needed for accounting, tax, fraud prevention and legal compliance. |
11. How We Protect Information
We use reasonable technical and organisational measures to protect information from unauthorised access, loss, misuse, alteration or disclosure. No online service can guarantee absolute security, so you are responsible for keeping your own account details secure and using strong passwords on connected third-party platforms.
12. Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding your personal information.
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Object to certain processing.
- Restrict certain processing.
- Request data portability.
- Withdraw consent where processing is based on consent.
If you are located in the United Kingdom or European Economic Area, you may have additional rights under UK GDPR, EU GDPR and related data protection laws.
13. Children’s Privacy
CPWGames operates family-friendly services. However, our services may require users to meet age requirements depending on the specific game, platform or feature being used.
We do not knowingly collect personal information from children in violation of applicable law. If a parent or guardian believes that a child has provided personal information improperly, they should contact us and we will review the matter.
14. Third-Party Links and Services
Our services may contain links to third-party websites, platforms or services including Twitch, Discord, Kick, VPZONE, Velora, PayPal and other providers. We are not responsible for the privacy practices, security or content of third-party services.
15. Account Deletion and Data Requests
You may request deletion of your CPWGames account or personal information by contacting us. Some information may need to be retained where required for legal, tax, security, fraud prevention, moderation, copyright enforcement, dispute resolution or legitimate business reasons.
Deleting your account may permanently remove access to game progress, rewards, tokens, coin collections, leaderboard records, custom coins and other account-linked features.
16. Changes To This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements, technology or business operations. Changes become effective when posted on this page with a new last updated date.
17. Contact Us
If you have questions, concerns or requests relating to this Privacy Policy or your personal information, contact us using the details below.